Hey everyone.
I agree that a "good loan officer" is crucial. Service is everything. If you need some things changed I would push them on it. I typically let everyone know what is happening on the file on a daily basis. Literally! I kick them an email to give updates or at the very least let them know. I also found that getting the borrower a copy of the HUD the day before is huge!!
By the way, a manager or a broker would have more pull than a loan officer. Just food for thought.
Good luck everyone and let me know if you need any advice. I have seen it all.
