Title: Marketing your biz with an online Help Desk.
I guess you are busy in helping your exisitng clients on different questions&issues, and trying to engage potential customers.
There is an efficient way to combine the two efforts together. Recently I had a good experience in building my Help Desk online (exprevenue.com/exprev/index.php/faq using a mini help desk widget--SilkWise Help Desk. It's very easy and efficient online Help Desk for your business. It helps to solve my clients questions/FAQs as well as market myself online and attract more potential customers.