Have you called a Home Stager? Having the Home Stager talk to your client takes you out of the awkward position of getting between your seller and their things.
The Stager is trained to deal specifically with this situation. They will come meet with the sellers armed with before and after photos and statistics that will "show them the money". A Staging Consultation is very affordable for this type of situation.
If you need a referral, pm me.
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